null

REPAIR & SERVICES

We are the authorised distributor and repair centre for GODOX lighting gear since 2008. Our well-trained technician will be able to provide the after-sale supports and repair the gear with the factory supplied geninue parts under the standard 12 months warranty.

We also repair major brands of Digital SLRs, mirrorless cameras, traditional film cameras, prime lens, zoom lens, speedlights, flash or lighting gear and also clean and remove fungus/mould on lens and sensor cleaning as well.

The cost of labour or parts depend on the complexity of repair. A non-refundable inspection and assessment fee $40 will be charged for any repair quote. There will be no assessment fees if the product is under the specified 12 months warranty period. The paid assessment fee is absorbed into the total repair costs If you accept the estimated repair amount and go ahead for the repair works. However, the assessment fee will not be refunded if you choose not to go ahead with the repair.

Our well trained and qualified technicians will prepare an estimate on your repair within 7-14 days of receiving the equipment. We will endeavour to have your gear repaired as soon as possible subject to the parts available. Most of the camera manufacturer might take up to 4-6 weeks to supply the spare parts.

All repaired equipment to be collected in our Ashfield shop. We offer nationwide insured freight with every repaired equipment back to your nominated address. The return postage/courier fee will be added to your final invoice. Full payment to be made before goods dispatch.

We offer 3 months warranty from date of repair. Warranty applies to the actual repair and parts supplied only. The Warranty do not cover any damage caused from mis-use, impact damage, sand, grit, dust, liquid, sea water.

Tips :

  • No power on studio flash / LED light : Pls check and replace the blown fuse at the power socket. A spare fuse can be found by pulling out the small fuse box. Or a new 5A fuse cost only about $5
  • Godox Flash or Speedlight error message : E1, E2 or E5 means the PC borad / Driver board is faulty. The replacement cost is about $150-$200
  • Studio flash loud " Pop " sound and badly smell : Capacitors are blown. The replacement of new capacitors cost about $180-250
  • Camera Lens common problems : "ERR 01 " or "F--" .... If cleaning the contacts does not resolve the issue, it is highly likely that the internal aperture flex cables are broken. The cost to replace the faulty unit ia about $350-$450